Frequently Asked Questions

FREQUENTLY ASKED QUESTIONS
Please click on whichever topic best fits your question. If you don’t see your question here, please feel free to call the State Bar for assistance at 602.340.7295.

I want to change my forwarding or access AzbarM@il, but I don’t know my password and I’m told I don’t have a secret question. What do I do?

Can I only use my AzbarM@il address for forwarding once it’s set up?

Do I have to pay for forwarding?

How do I set up Outlook/Outlook Express for use with AzbarM@il?


I want to change my forwarding or access AzbarM@il, but I don’t know my password and I’m told I don’t have a secret question. What do I do?

Call the State Bar at 602.340.7295, and ask for the Member Resource Center. Someone in the department will be able to help you with your password and walk you through changing your forwarding address or establishing your webmail account. Return to top

Can I only use my AzbarM@il address for forwarding once it’s set up?

No! You can switch between forwarding and collecting mail in your AzbarM@il inbox at any time. For instance, you may want forwarding active when you’re in the office, but be able to use your webmail when you’re on the road. Keep in mind, though, that no messages collect in your box as long as forwarding is active: they are delivered immediately to the address you specify in the forwarding field. If you are switching to checking your messages either via the web or via Outlook/Outlook Express, you will want to turn off forwarding first.

To change forwarding, simply click the Preferences option, then type a new address to forward to under the "General User Settings" category at the top. If there is an address in the forwarding line, that’s where your email is being routed. To change the address, re-type it and hit Save (at the top of the window). To take forwarding off, delete the address altogether and hit Save. Changes are immediate. Return to top

Do I have to pay for forwarding?

Absolutely not! The basic AzbarM@il service is completely free for State Bar members. The paid services you see are a handy option for higher-volume users who use AzbarM@il as their actual email account, but they are not necessary for low-volume users or AZBar forwarding. Return to top

How do I set up Outlook/Outlook Express for use with AzbarM@il?

NOTE: If you use Cox or Qwest, see special outgoing server information below. If you already know how to set up an email account, this is all the relevant information you need. If you still have difficulty after trying the instructions below, or if you don’t know the username and password for your account, please call 602.340.7295 for assistance. Please have your Bar number handy before calling.

Note that you will need to turn forwarding OFF for an email client configuration to work. If you do not turn forwarding off, there will never be any mail on the AzbarM@il server for your email client to download; it will have already gone to wherever you’ve specified in forwarding.


QUICK SETUP REFERENCE
• Username/password: your AzbarM@il username/password
• POP3 (incoming) server: webmail.azbar.org
• SMTP (outgoing) server[*]: Your ISP (Internet Service Provider) must give you this information.

Setting Up AzbarMail with Outlook Click here to jump to Outlook Express Instructions
Please note that although there are several different versions of Outlook, these instructions should work for the majority of the versions still in use. But in general, you can get to Email Account Setup via the Tools menu in the main Outlook window. It will generally be either Tools, Services (add a POP3 service), or Tools, Email Accounts (create a new account). Specifying that the SMTP server requires login will be under either "More Settings" or "Advanced," again depending on version.

1. Click Tools, Email Accounts.
OL1

2. Choose "Add New Account" as shown here.
OL2

3. Choose POP3 for the server type.
OL3

4. Add each piece of information you see here... your real (sometimes called "friendly") name, your azbar.org email address, your username and password, and "webmail.azbar.org" for "Incoming mail server (POP3)".
OL4

5. Click OL5a to specify that the outgoing server requires login.

6. Check the "My outgoing server (SMTP) requires authentication" box, then hit OK.
OL5b

7. Press the OL6 button to make sure your account is set up properly. If you get all checkmarks green, you're set! Return to top

 

Setting Up AzbarMail with Outlook 2007
Please note that although there are several different versions of Outlook, these instructions should work for the majority of the versions in use. In general, you can get to Email Account Setup via the Tools menu in the main Outlook window.

1. Click Tools, Account Settings...
2007-step1

2. Click "New" as shown below.
2007-step2

3. Click the box, at the bottom, "Manually configure server settings or additional server types" and click the "Next" button.
2007-step3

4. Verify "Internet E-mail" is selected and click the "Next" button.
2007-step4

5. Add each piece of information you see here... your real (sometimes called "friendly") name, your azbar.org email address, your username and password, and "webmail.azbar.org" for "Incoming mail server" as shown.
NOTE:"Outgoing mail server (SMTP):" information will have to come from your Internet Service Provider (ISP).
2007-step5

6. Press the OL6 button to make sure your account is set up properly. If you get all checkmarks, you're set!
2007-step 6-test


7. Press the "Finish" button to complete the setup process.
2007-finish

Return to top

 

Setting Up AzbarMail with Outlook Express Click here to jump to Outlook Instructions
Please note that because of Outlook Express’s older configuration, the setup wizard does not give you opportunity to specify that the outgoing server requires authentication; you’ll have to edit the account you just created to add that information.

1. Click Tools, Accounts...


2. Click Add, Mail...


3. Follow the wizard’s prompts, using the server information provided above when prompted.

Unfortunately, the Outlook Express setup wizard does not give you the opportunity to specify the login requirement for the SMTP (outgoing) server, so just finish the wizard with the information you have; once complete, double-click the new account you just created (probably called webmail.azbar.org) and click the "Servers" tab at the top. Then check "My server requires authentication" under "Outgoing Mail Server." Hit OK, then Close on the account list window. Return to top

Special Configuration Information for Cox and Qwest

[*] You generally use the same server name (webmail.azbar.org) for incoming and outgoing servers. However, Cox and Qwest are notable exceptions in that they do not allow SMTP traffic through other servers on their network. See the section on Cox and Qwest for information about outgoing server information for those two providers.