Hotel Reservation and Cancellation policies:
In the event that a guest requests a different room category upon arrival, a $50 charge will be assessed to their folio. If the change involves an upgrade, the room rate will change commensurate with the room category.
Requests for specific room types and bedding are subject to availability at time of arrival. Although the hotel places high priority on meeting our guests’ expectations, it is not always possible to accommodate all requests.
Reservations must be received by May 31, 2013. If your reservations are not received by this date, the rooms will be available to you on a space available basis at the hotel’s published rate, which may be higher than the conference rate. (If room preference is not available, the next available category will be confirmed.) All room rates are subject to prevailing city tax per room per day.
Deposit: To secure your room, a two-night deposit will be charged to your credit card at the time of reservation. The deposit is refundable if cancelled prior to 7 days of scheduled arrival.
Should you fail to arrive as scheduled, a one-night room charge will be billed to your credit card. Departure dates may be changed up to the point of check-in at the hotel. After check-in, a $75 early departure fee will apply.
We require 7-day cancellation notice prior to your arrival date. Check-in time is 4:00 p.m., checkout at noon. Late checkout charge: $50 between 1:00 and 3:00 p.m.; half the room rate between 3:00 and 6:00 p.m.; full room rate after 6:00 p.m. Inventory availability permitting.
Resort Charge: In addition to the rates set forth above, there will be a daily resort charge of $22 per room, per night, which includes daily newspaper delivery (Monday-Saturday); in-room coffee and tea; fitness center access; fitness classes; local, 800, credit card calls; High-Speed Internet access; discount tickets to Sea World, Legoland, Wild Animal Park, the Old Town Trolly and Disneyland. Discounts are subject to change.